Facilities (North) Best Value Group

The NPAG Facilities North and South BVGs are unique groups enabling NHS Facilities Managers to meet and share new ideas, service innovation, discuss topical issues, measure trust performance, provide cost effective solutions, learn from others creative service redesign and network with likeminded individuals involved in Facilities Management.

The groups have been running for a number of years and have a broad membership from Acute, Community and Mental Health Trusts with members who have a wealth of experience in managing facilities. The NHS are going through a period of unprecedented change with NHS Managers more than ever having to demonstrate continuous service improvement with limited resource and challenging cost improvement programmes.

Beginning life as the ‘Hotel Services Benchmarking Club’ in 1998, our meetings have been hosted by over 50 hospitals. NPAG has worked with Facilities Services Managers, creating an environment for them to continually improve their services.  Consequently members of our groups continue to demonstrate enthusiasm for seeking out improvements and developments in their services, providing a solid basis upon which to provide the best available care for patients.




Facilitator Tony Gent
Marie Cherry

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    Best Value Group

    Member 1 for a £500 fee (4 meetings - 2x virtual 2x F-2-F)

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    Member 2 for a £295 fee (4 meetings)

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    A VAT invoice will be issued. VAT Registration No. 654 9195 01. VAT applies to any NHS organisation outside England and to any non-NHS organisation.
    Payment is due on receipt of invoice. DO NOT send payment in advance of receipt of invoice. When invoice is received, payment should be made to ‘East of England Ambulance Service NHS Trust.’
    ALL cancellations must be in writing. Cancellations received within 14 working days of receipt of the registration form will receive a full refund. After this date refunds cannot be made. A substitute is acceptable. NPAG cannot be held responsible for any travel expenses or accommodation costs in the event of a cancellation or postponement of a meeting, workshop or an event.
    A 25% discount will be applied when an existing NPAG member joins an additional Group. This does not apply to the £295 second member rate. As a registered contact you will receive our monthly NPAG Newsletter.
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    If you have any queries then please contact us at info@npag.eastamb.nhs.uk.


    I have been a member of the Facilities North BVG for a few years now & find this group really beneficial, facilities teams throughout the health sector are all subject to some degree to the same issues and it can be really useful to talk these through either at the meetings or by asking for help via the forum. The networking side is also excellent and I have made many friends, it is always handy to have the number of a colleague to call if you want to talk something through or ask for recommendations. I will definitely be renewing my subscription for another year especially as the pressures on the sector continue to intensify and the Facilities BVG being a network which can provide much needed support.

    Facilities North BVG 2020-21 Member

    Head of Domestics Services, Sheffield Teaching Hospitals NHS FT

    The Facilities North BVG provides a pro-active networking forum for NHS Facilities professionals to share good practice, learn from other sectors of the industry, generate ideas for developing our respective NHS Facilities Services and to benchmark services to inform value testing. The Group Facilitator and Members provide a welcoming, positive and energetic forum which accelerates the exchange of ideas and generates the enthusiasm that characterises the group.   

    Facilities North BVG 2018-19 Member

    Head of PFI & Commercial Services, Birmingham and Solihull Mental Health NHS Foundation Trust

    Attending NPAG Facilities North Best Value Group is invaluable in my role within the NHS. It shares best practice as well as acting as a point to enquire about any points that need further clarification or policies that other Trusts have completed.

    The meetings are useful  to share what is happening within each other’s Trusts and give reassurance that we are not alone and that many of the problems we encounter is not unique to our own Trusts.

    I cannot recommend membership highly enough and would encourage any Trust to join and attend the meetings.

    Facilities North BVG 2018-19 Member

    Senior Contracts & Commercial Services Manager, Birmingham and Solihull Mental Health NHS Foundation Trust