NPAG NetWork

As part of the NPAG’s policy of responding to clients’ needs the NPAGNetWork is being further developed and continues to go from strength to strength. Members of the NPAG's national network of Benchmarking Clubs and Best Value Groups form the nucleus of the Network - providing over 600 contacts throughout the UK.

The NPAGNetWork provides a managed forum for colleagues to share information - saving time and money in not re-inventing the wheel. Managed by the Network Facilitator at the NPAG's central office, the NPAGNetWork provides a forum for healthcare managers to ask questions for assistance and information, share documents, and get professional and practical advice from their peers throughout the UK. The Network is available to all members of NPAG Benchmarking and Best Value Groups, and individual subscribers.
 
In the period April 2009 to June 2010 in excess of 1,300 responses have been received to almost 400 requests. Responses have included over 800 documents, and these are now held in the NPAG Library. They include:
 
  • Job Descriptions
  • Person Specs
  • Service Level Agreements (SLAs)
  • Policies & Procedure
  • Guides & Guidelines
  • Example Interview Questions
  • Audit Tools
  • Example Contract Specifications
  • Example Tender Documents
  • Patient Satisfaction Questionnaires
  • Service Specifications
  • Quality Standards
  • Reports
Download the current full list of documents held in the NPAGNetwork Library here. These documents are only available to members of NPAG Benchmarking and Best Value Groups, and individual NPAGNetwork subscribers. To obtain copies of documents please send an email to Bill Plumb the Network Facilitator, quoting the index number(s) from the left hand column. Click here for a listing of current NPAG Benchmarking Clubs and Best Value Groups, including contact and membership registration details.
 
Problems recently posed by members and practical advice given has included:
 
  • Maintenance – planned & unplanned
  • Extending FM contracts
  • Taxi usage restrictions
  • Royal Mail and alternatives
  • Staff car parking, systems and charges
  • Shifts and shift rotations
  • District Nursing out of hours services
  • Waste disposal
  • Single use CSSD instruments
  • Carbon strategy
  • Energy saving
  • Management of fixed assets
  • Patient dignity
  • Business continuity
  • Decontamination units
  • Referral pathways
  • Staff accommodation
  • Onsite shops/third party vendors
  • Helipads
  • Accounts payable
  • Tracking/tracing equipment
  • Suspicious packages
  • Patient bedside systems
  • Care & therapy in the home
For full details of how to access the NPAGNetWork, please contact Bill Plumb, the Network Facilitator.
 


To read the PDF documents, please download Acrobat Reader for free.